Medical Billing / Frontdesk

Plano, TX
Full Time
Entry Level

**Applicant must be able to work flexible hours**

Current position is Mon-Fri 8:00am-4:00pm

**Additional hours will be available to pick up when coverage is needed at any of the clinics 

$16-18/Hour

Job Purpose:

  • Serves patients and referring physicians by scheduling appointments; maintaining records and accounts; taking patient payments, billing/auditing; etc.

Duties:

  • Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
  • Optimizes patients' satisfaction by scheduling appointments in person or by telephone.
  • Keeps patient appointments on schedule.
  • Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
  • Ensures availability of treatment information by filing and retrieving patient records.
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
  • Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
  • Helps patients in distress by responding to emergencies.
  • Protects patients' rights by maintaining confidentiality of personal and financial information.
  • Maintains operations by following policies and procedures; reporting needed changes.
  • Contributes to team effort by accomplishing related results as needed.
  • Conducting audits of the revenue cycle function and correcting errors.
  • Measuring, analyzing and forecasting financial performance and operating plans.
  • Work closely with cross functional partners in Accounting, Operations and Revenue Cycle.

Skills/Qualifications:

  • Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus

Benefits 

  • Health Insurance
  • PTO per Hour Worked
  • Scrubs Provided
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